Corporate social responsibility (CSR) has recently become a buzzword in business. The idea is for companies to not only create value but to benefit their immediate communities.
About 70% of Americans believe businesses have a social responsibility to make the world a better place. Over 75% of consumers prefer to buy from companies committed to this. Meanwhile, 93% of employees believe businesses must lead with a purpose.
This page tackles the impact of corporate social responsibility in business. Read on to learn why and how employees must engage in the community.
Understanding the Impact of Corporate Social Responsibility
Corporate social responsibility is a self-regulating business model that makes a company accountable to itself, all its stakeholders, and the general public.
CSR guides business operations in a way that helps—not harms—society, the environment, or the planet in general. In short, it aims to make a company or organization ‘socially responsible.’
Think of promoting sustainability to mitigate climate change, providing livelihood to the community, or doing charity work as CSR examples.
Note that CSR covers four key areas:
- Environmental impacts: The CSR goal is to help preserve the environment or save the planet Earth. Consider how companies reduce carbon footprint, recycle materials, reduce waste, and use renewable energy sources.
- Philanthropic endeavors: A socially responsible company seeks to contribute to society. Charitable efforts include donating goods or money, doing charity work, and offering help during natural calamities.
- Ethical responsibilities: Ethical companies are committed to operating and acting reasonably and morally. A perfect example is preventing discrimination in the workplace and promoting diversity, equity, and inclusion (DEI).
- Economic obligations: A company with CSR initiatives aims to give back to the community. Think of investing in research and development (R&D) and providing potential students with scholarships.
In the next section, find out why engaging employees in community activities is important.
Key Benefits of Corporate Social Responsibility
Various businesses from different sectors have been committed to CSR in recent years. In fact, 80% of all Fortune 500 and S&P 500 companies have been issuing CSR reports. Even small and mid-sized enterprises (SMEs) have followed suit.
The companies’ CSR initiatives vary, from sustainable products to cultural understanding in translation to workplace diversity and inclusion. However, the question remains:
Why is it essential to implement CSR programs in today’s business landscape?
Here’s how CSR proves beneficial to your company or organization:
- Improved corporate culture and brand reputation: Employees, customers, and other stakeholders look up to companies with CSR initiatives. Over three-fourths of businesses (76%) consider CSR a way to reduce risk in brand reputation.
- Increased employee morale and job satisfaction: Most employees are proud to work for companies with CSR initiatives. However, 83% would consider leaving if their organization demonstrates irresponsible CSR practices.
- Guaranteed customer loyalty and support Customers are likelier to patronize brands with CSR programs and support their products or services. Nine out of ten consumers (90%) are most likely to trust and become loyal to socially responsible companies.
- Ensured business profitability and growth: Companies with CSR benefit from, workforce development, employee productivity and customer loyalty, which translates to business profitability and growth. Businesses that are leaders in environmental, social, and governance (ESG) initiatives have an 11% valuation premium over their competitors.
Discover some CSR strategies to help employees engage in the community below.
Top CSR Strategies for Engaging Employees in Community Activities
Earlier, you learned much about corporate social responsibility and its key benefits for your business. Now, it’s time to implement some best practices for your company.
What better way to proceed with these initiatives than to let employees engage with the community? Below are some recommended CSR strategies for employee engagement in community activities:
Offer volunteer programs
Stephan Baldwin, Founder of Assisted Living, recommends getting volunteers from your staff for community engagement. “This lets you see employees who are willing to help the community wholeheartedly. Then, you can inspire the rest to participate in your causes. That’s a great way to create a culture of corporate social responsibility in your company.”
Donate to relevant causes
Choosing a particular organization or advancing a specific cause related to your business operations is best. Suppose you are in the retail industry selling apparel. In that case, you can initiate a charity team building in a less fortunate community and donate clothes to children and adults. Having the same vision and mission with partnered organizations is key!
Hold fundraising events
Brooke Webber, Head of Marketing at Ninja Patches, suggests focusing on economic responsibility for CSR. “What better way to do that than to raise funds through a company event held in a particular community? Not only will you keep your employees engaged, but you will also help the constituents in the locality.”
Provide community services
Andrew Pierce, CEO at LLC Attorney, highlights the value of community service. “If you’re a healthcare organization, you can have a medical mission in a far-flung area. While it’s a good way to train and hone your medical interns and other health professionals, it’s a great way to give back to the community. Hitting two birds with one stone!”
Pursue community partnerships
Morgan Taylor, Co-Founder of Jolly SEO, recommends collaborating with government agencies or private companies. “You can enter into a memorandum of agreement with them to help the community with their specific needs. As an auto insurance company, for instance, work with the transportation agency to improve the transport system in the locality.”
Give CSR recognitions and rewards
When holding an employee engagement activity in the community, it’s best to recognize CSR champions and reward them. Hand them up with certificates in diploma frames and offer monetary incentives if the budget allows. Like recognizing employee performance, it’s a way of highlighting the value of CSR in the community.
Final Words
It’s essential to heed the call for corporate social responsibility in business. Companies and organizations do not exist solely to create value for consumers. They are also responsible for building the community, improving society, preserving the environment, and saving the planet.
As such, consider some of the CSR strategies above, whether for environmental, ethical, philanthropic, or economic responsibilities. They allow your employees to truly engage with people in the communities.
CSR can boost your brand reputation, employee morale, and customer satisfaction. Ultimately, it can contribute to your business growth and overall success!
Author Bio:
Catherine Schwartz
HARO & Content Outreach
[email protected]
+1(415)988-5842
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